/* Project Ihya Support Desk — luxe design system */
@import url("https://fonts.googleapis.com/css2?family=Cinzel:wght@500;600;700&family=Lora:ital,wght@0,400;0,500;0,600;1,400;1,500&display=swap");
@import url("https://fonts.googleapis.com/css2?family=Amiri:ital,wght@0,400;0,700;1,400&display=swap");
@import url("https://fonts.googleapis.com/css2?family=Material+Symbols+Outlined:opsz,wght,FILL,GRAD@24,300,0,0");

:root{
  --green:#065428; --green-d:#0a7a3c; --gold:#BE9A22; --gold-d:#8A6310;
  --ivory:#FBFAF5; --ivory-2:#f6f3ea; --ink:#13261c; --navy:#141b38;
  --slate:#3a382f; --muted:#7c786b; --label:#a0967c; --line:#ece4d2; --line-2:#e4dcc8;
  --green-tint:#E8F1EB; --gold-tint:#FBF4E3;
}
*{box-sizing:border-box;}
html,body{margin:0;padding:0;}
body{background:var(--ivory);font-family:'Lora',serif;color:var(--slate);-webkit-font-smoothing:antialiased;line-height:1.6;}
.ms{font-family:'Material Symbols Outlined';font-variation-settings:'FILL' 0,'wght' 300,'GRAD' 0,'opsz' 24;line-height:1;vertical-align:middle;}
h1,h2,h3,h4{font-family:'Cinzel',serif;color:var(--ink);margin:0;font-weight:600;letter-spacing:.01em;}
a{color:var(--green);text-decoration:none;}
a:hover{color:var(--green-d);}
.cinzel{font-family:'Cinzel',serif;}

/* layout */
.wrap{max-width:980px;margin:0 auto;padding:28px 24px 60px;}
.center-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--ivory-2);padding:36px 18px;}

/* header */
.appbar{background:#fff;border-bottom:2px solid var(--gold);box-shadow:0 1px 10px rgba(31,61,47,.05);}
.appbar-inner{max-width:980px;margin:0 auto;display:flex;align-items:center;gap:13px;padding:15px 24px;}
.appbar .logo{height:30px;width:auto;display:block;}
.appbar .bw{font-family:'Cinzel',serif;font-size:17px;font-weight:600;letter-spacing:.13em;color:var(--navy);line-height:1.15;}
.appbar .bw span{display:block;font-family:'Lora',serif;font-size:9px;letter-spacing:.22em;color:var(--gold);font-weight:500;margin-top:5px;}
.appbar nav{margin-left:26px;display:flex;gap:22px;}
.appbar nav a{font-size:13.5px;color:var(--muted);}
.appbar nav a.on{color:var(--green);border-bottom:1.5px solid var(--gold);padding-bottom:4px;}
.appbar .right{margin-left:auto;display:flex;align-items:center;gap:15px;}
.avatar{width:32px;height:32px;border-radius:50%;border:1px solid #cbb977;color:var(--green);display:flex;align-items:center;justify-content:center;font-family:'Cinzel',serif;font-size:11px;flex-shrink:0;}
.avatar.fill{background:var(--green);color:#f3ecd6;border:none;}

/* cards / surfaces */
.card{background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:0 10px 30px rgba(31,61,47,.06);padding:26px 28px;}
.auth-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:30px;width:380px;max-width:100%;text-align:center;box-shadow:0 14px 36px rgba(31,61,47,.08);}
.auth-card .logo{height:50px;margin-bottom:12px;}
.auth-card .bw{font-family:'Cinzel',serif;font-size:22px;font-weight:700;letter-spacing:.08em;color:var(--ink);}
.auth-card .over{font-size:10px;letter-spacing:.3em;text-transform:uppercase;color:var(--gold);margin-top:7px;}
.orn{display:flex;align-items:center;justify-content:center;gap:10px;margin:18px 0;}
.orn .l{width:44px;height:1px;background:#e0d4ad;}
.orn .d{width:6px;height:6px;border:1px solid var(--gold);transform:rotate(45deg);}

/* forms */
.field{text-align:left;margin-bottom:14px;}
.field label{display:block;font-size:10.5px;letter-spacing:.16em;text-transform:uppercase;color:var(--label);margin-bottom:7px;}
.input,input[type=text],input[type=email],input[type=password],input[type=date],textarea,select{
  width:100%;border:1px solid var(--line-2);border-radius:10px;padding:11px 13px;font-family:'Lora',serif;font-size:14.5px;
  color:#54503f;background:#fffefb;outline:none;}
.input:focus,input:focus,textarea:focus,select:focus{border-color:var(--green);box-shadow:0 0 0 3px rgba(6,84,40,.09);}
textarea{min-height:90px;resize:vertical;}
.hint{font-size:10.5px;color:var(--gold-d);margin-top:6px;}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:9px;background:var(--green);color:#f3ecd6;border:none;border-radius:11px;
  padding:13px 26px;font-family:'Cinzel',serif;font-size:13px;font-weight:600;letter-spacing:.1em;cursor:pointer;box-shadow:0 8px 22px rgba(6,84,40,.2);}
.btn:hover{background:var(--green-d);color:#fff;}
.btn .ms{font-size:18px;color:#d9c483;}
.btn.full{width:100%;}
.btn.ghost{background:transparent;color:var(--green);box-shadow:none;border:1px solid #cbb977;}
.btn-row{display:flex;justify-content:space-between;align-items:center;margin-top:15px;font-size:12.5px;}
.muted{color:var(--muted);}
.foot-note{font-size:11px;font-style:italic;color:#9a9384;margin-top:15px;}

/* status pills */
.pill{display:inline-block;font-size:11px;letter-spacing:.04em;padding:4px 11px;border-radius:7px;font-weight:500;}
.pill.prog{background:var(--gold-tint);color:var(--gold-d);}
.pill.del{background:var(--green-tint);color:var(--green);}
.pill.open{background:#f1ede0;color:#8a7c52;}
.pill.closed{background:#efeeea;color:#928d80;}
.pill.cancelled{background:#f6e9e6;color:#b1573f;}
.t-actions{display:flex;gap:10px;flex-wrap:wrap;margin:14px 0 4px;}

/* alerts */
.alert{border-radius:10px;padding:11px 14px;font-size:13.5px;margin-bottom:14px;text-align:left;}
.alert.err{background:#fcecec;color:#9a2a2a;border:1px solid #f0c9c9;}
.alert.ok{background:var(--green-tint);color:var(--green);border:1px solid #cfe2d4;}

/* hero (landing) */
.hero{text-align:center;padding:40px 0 6px;}
.hero .over{font-size:11px;letter-spacing:.32em;text-transform:uppercase;color:var(--gold);font-weight:500;}
.hero h1{font-size:34px;margin-top:14px;}
.hero p{font-style:italic;font-size:16px;color:var(--muted);margin-top:12px;}

@media(max-width:560px){
  .appbar-inner{padding:13px 16px;gap:10px;} .appbar nav{display:none;} .appbar .bw{font-size:14px;}
  .wrap{padding:20px 16px 44px;} .card{padding:20px 17px;border-radius:14px;}
  .auth-card{padding:26px 20px;} .hero h1{font-size:26px;}
}

/* ---- portal components ---- */
.appbar .iconbtn{background:transparent;border:none;color:var(--gold);cursor:pointer;font-size:0;}
.appbar .iconbtn .ms{font-size:20px;}
.head-row{display:flex;align-items:center;gap:12px;margin-bottom:16px;}
.head-row h1{font-size:24px;}
.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:18px;}
.stat{border:1px solid var(--line);border-radius:13px;padding:15px 16px;background:#fff;}
.stat .k{font-size:11px;letter-spacing:.13em;text-transform:uppercase;color:var(--label);}
.stat .v{font-family:'Cinzel',serif;font-size:26px;color:var(--ink);margin-top:7px;}
.stat.g{background:var(--gold-tint);border-color:#ead9a8;} .stat.g .v,.stat.g .k{color:var(--gold-d);}
.stat.gr{background:var(--green-tint);border-color:#cfe2d4;} .stat.gr .v,.stat.gr .k{color:var(--green);}
.tlist{border:1px solid var(--line);border-radius:13px;overflow:hidden;background:#fff;}
.trow{display:flex;align-items:center;gap:14px;padding:15px 16px;border-bottom:1px solid #f1ebdd;text-decoration:none;color:inherit;}
.trow:last-child{border-bottom:none;} .trow:hover{background:#fcfbf6;}
.tico{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.tico .ms{font-size:20px;}
.tt{font-size:14.5px;font-weight:500;color:#1f2937;}
.tm{font-size:12px;color:#a09a89;margin-top:3px;}
.empty{text-align:center;padding:44px 20px;color:var(--muted);}
.empty .ms{font-size:40px;color:var(--gold);display:block;margin-bottom:10px;}
.hero2{text-align:center;padding:18px 0 4px;}
.hero2 .over{font-size:11px;letter-spacing:.3em;text-transform:uppercase;color:var(--gold);font-weight:500;}
.hero2 h1{font-size:28px;margin-top:12px;} .hero2 p{font-style:italic;color:var(--muted);margin-top:10px;font-size:15px;}
.slab{text-align:center;font-size:11px;letter-spacing:.26em;text-transform:uppercase;color:#9a8f72;margin:26px 0 16px;} .slab b{color:var(--ink);font-weight:600;}
.cats{display:grid;grid-template-columns:repeat(3,1fr);gap:13px;}
.cat-opt{display:block;cursor:pointer;position:relative;}
.cat-opt input{position:absolute;opacity:0;width:0;height:0;}
.cat-card{background:#fff;border:1px solid var(--line);border-radius:15px;padding:20px 14px;text-align:center;box-shadow:0 6px 20px rgba(31,61,47,.05);transition:.15s;}
.cat-opt:hover .cat-card{border-color:#cbb977;}
.cat-opt input:checked + .cat-card{border:1.6px solid var(--gold);background:#fbf7ec;}
.cat-cc{width:44px;height:44px;border-radius:50%;background:var(--green-tint);color:var(--green);display:flex;align-items:center;justify-content:center;margin:0 auto 11px;}
.cat-opt input:checked + .cat-card .cat-cc{background:var(--green);color:#fff;}
.cat-card h4{font-size:13.5px;letter-spacing:.03em;}
.panel{background:#fbfaf6;border:1px solid var(--line);border-radius:16px;padding:24px;}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px 20px;}
.drop{border:1.5px dashed #d6c389;border-radius:13px;background:#fcf8ee;padding:18px;text-align:center;color:var(--gold-d);font-size:13.5px;cursor:pointer;display:block;}
.drop .ms{font-size:24px;display:block;margin:0 auto 6px;color:var(--gold);}
.t-head{display:flex;align-items:center;gap:11px;flex-wrap:wrap;}
.t-head h1{font-size:20px;}
.t-meta{font-size:12.5px;color:var(--muted);margin:6px 0 16px;}
.bubble{display:flex;gap:11px;margin-bottom:14px;}
.bubble .avatar{width:30px;height:30px;}
.msg{border-radius:12px;padding:11px 14px;font-size:14px;max-width:78%;line-height:1.55;}
.msg.them{background:var(--ivory-2);color:#4a463a;}
.bubble.me{flex-direction:row-reverse;} .bubble.me .msg{background:var(--green-tint);color:#274034;}
.filechip{display:inline-flex;align-items:center;gap:9px;margin-top:9px;background:#fff;border:1px solid #d8e6dc;border-radius:9px;padding:8px 12px;font-size:12.5px;color:var(--green);text-decoration:none;}
.filechip .ms{font-size:18px;}
.reply-box{border-top:1px solid var(--line);padding-top:14px;margin-top:10px;}
@media(max-width:560px){
  .stats{gap:9px;} .stat{padding:12px 11px;} .stat .v{font-size:21px;}
  .cats{grid-template-columns:1fr 1fr;gap:10px;}
  .grid2{grid-template-columns:1fr;}
  .msg{max-width:88%;}
}
.navbadge{display:inline-block;background:var(--gold);color:#fff;font-family:'Lora',serif;font-size:10px;font-weight:600;line-height:1;border-radius:9px;padding:2px 6px;margin-left:3px;vertical-align:middle;}
/* ---- admin queue ---- */
.chips{display:flex;gap:8px;flex-wrap:wrap;}
.chip2{font-size:12px;padding:6px 13px;border-radius:8px;background:#f1ede0;color:#7c786b;text-decoration:none;border:1px solid transparent;}
.chip2:hover{border-color:#cbb977;color:#5f5a4a;}
.chip2.on{background:var(--green);color:#f3ecd6;}
.thead{display:flex;align-items:center;gap:14px;padding:11px 16px;background:#faf6ed;font-size:10.5px;letter-spacing:.12em;text-transform:uppercase;color:#a89c7e;border-bottom:1px solid #f1ebdd;}
.colr{width:120px;font-size:12.5px;color:#6a6556;flex-shrink:0;}
.colp{width:74px;font-size:12px;flex-shrink:0;}
.cols{width:96px;text-align:right;flex-shrink:0;}
.admin-ctl{display:flex;align-items:center;gap:10px;flex-wrap:wrap;background:#fbfaf6;border:1px solid var(--line);border-radius:12px;padding:12px 14px;margin:4px 0 16px;}
.admin-ctl label{font-size:10.5px;letter-spacing:.12em;text-transform:uppercase;color:var(--label);}
.admin-ctl select{width:auto;padding:8px 10px;font-size:13px;}
.admin-ctl .btn{padding:9px 16px;}
@media(max-width:560px){ .colr,.colp,.thead .colr,.thead .colp{display:none;} .cols{width:auto;} }
/* ---- urgency selector + priority badges ---- */
.urg{display:flex;gap:10px;flex-wrap:wrap;}
.urg-opt{position:relative;cursor:pointer;}
.urg-opt input{position:absolute;opacity:0;width:0;height:0;}
.urg-pill{border:1px solid var(--line-2);border-radius:10px;padding:9px 15px;font-size:13px;color:#6a6556;background:#fffefb;display:flex;align-items:center;gap:8px;transition:.12s;}
.urg-opt:hover .urg-pill{border-color:#cbb977;}
.urg-opt input:checked + .urg-pill{border-color:var(--green);background:var(--green-tint);color:var(--green);font-weight:500;}
.urg-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0;}
.prio{display:inline-block;font-size:11px;padding:3px 9px;border-radius:6px;font-weight:500;}
.prio.low{background:#eef0f2;color:#7c8896;}
.prio.normal{background:#eef1f6;color:#5f6b80;}
.prio.high{background:#fbf2dd;color:#8A6310;}
.prio.urgent{background:#fcebeb;color:#a32d2d;}
/* ---- password eye toggle ---- */
.pw-wrap{position:relative;}
.pw-wrap input{padding-right:44px;}
.pw-eye{position:absolute;right:8px;top:50%;transform:translateY(-50%);background:none;border:none;cursor:pointer;color:var(--muted);display:flex;align-items:center;padding:5px;border-radius:8px;}
.pw-eye:hover{color:var(--green);background:var(--green-tint);}
.pw-eye .ms{font-size:20px;}
/* ---- google sign-in button ---- */
.or-div{display:flex;align-items:center;gap:12px;margin:16px 0;color:var(--muted);font-size:12px;letter-spacing:.04em;}
.or-div:before,.or-div:after{content:"";flex:1;height:1px;background:var(--line);}
.gbtn{display:flex;align-items:center;justify-content:center;gap:10px;width:100%;background:#fbf7ec;border:1px solid #cbb977;border-radius:11px;padding:12px;font-family:'Lora',serif;font-size:14px;color:#13261c;cursor:pointer;text-decoration:none;}
.gbtn:hover{border-color:#BE9A22;background:#f8f0dd;color:#13261c;}
.gbtn svg{flex-shrink:0;}
/* ---- launchpad / app switcher ---- */
.brand-link{display:flex;align-items:center;gap:13px;text-decoration:none;}
.appsbtn{color:var(--muted);display:flex;align-items:center;padding:3px;border-radius:8px;}
.appsbtn:hover,.appsbtn.on{color:var(--green);background:var(--green-tint);}
.appsbtn .ms{font-size:22px;}
.apps-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-top:10px;}
.app-tile{background:#fff;border:1px solid var(--line);border-radius:16px;padding:24px;text-decoration:none;color:inherit;box-shadow:0 8px 26px rgba(31,61,47,.05);display:block;position:relative;transition:.15s;}
.app-tile:hover{border-color:#cbb977;transform:translateY(-2px);}
.app-ic{width:50px;height:50px;border-radius:13px;background:var(--green-tint);color:var(--green);display:flex;align-items:center;justify-content:center;margin-bottom:14px;}
.app-ic .ms{font-size:26px;}
.app-tile h3{font-size:16px;margin-bottom:6px;}
.app-tile p{font-size:13px;color:var(--muted);line-height:1.55;margin:0;}
.app-tile.soon{opacity:.65;cursor:default;}
.app-tile.soon:hover{transform:none;border-color:var(--line);}
.app-tile.soon .app-ic{background:#f1ede0;color:#a89c7e;}
.soon-badge{position:absolute;top:16px;right:16px;font-size:10px;letter-spacing:.06em;text-transform:uppercase;background:#f1ede0;color:#8a7c52;padding:3px 9px;border-radius:7px;}
@media(max-width:560px){.apps-grid{grid-template-columns:1fr;}}

/* ---- language switcher ---- */
.langbtn{display:inline-flex;align-items:center;gap:5px;font-size:12.5px;color:var(--muted);border:1px solid var(--line-2);border-radius:20px;padding:5px 11px;background:#fff;white-space:nowrap;line-height:1;}
.langbtn:hover{color:var(--green);border-color:var(--gold);}
.langbtn .ms{font-size:16px;}
.auth-card{position:relative;}
.auth-lang{position:absolute;top:14px;inset-inline-end:14px;padding:4px 9px;font-size:11.5px;background:#fff;}
@media(max-width:560px){.langbtn .langtxt{display:none;}}

/* ---- directional helpers ---- */
.push-end{margin-inline-start:auto;}
.backlink::before{content:"\2190";margin-inline-end:5px;}

/* ---- Arabic (RTL) ---- */
html[lang="ar"] body,
html[lang="ar"] input,
html[lang="ar"] select,
html[lang="ar"] textarea,
html[lang="ar"] button,
html[lang="ar"] h1,
html[lang="ar"] h2,
html[lang="ar"] h3,
html[lang="ar"] h4,
html[lang="ar"] .bw,
html[lang="ar"] .cinzel,
html[lang="ar"] .stat .v{font-family:'Amiri','Lora',serif;}
html[lang="ar"] .appbar .bw{letter-spacing:.02em;}

[dir="rtl"] .appbar nav{margin-left:0;margin-right:26px;}
[dir="rtl"] .appbar .right{margin-left:0;margin-right:auto;}
[dir="rtl"] .navbadge{margin-left:0;margin-right:3px;}
[dir="rtl"] .backlink::before{content:"\2192";}
[dir="rtl"] .soon-badge{right:auto;left:16px;}